Introduce and provide understanding of:

 Definition of Quality
 Supplier quality analysis
 Inspection dependence
 Supplier development
 Supplier certification
 Requirements Development

Enhance understanding of basic quality tools and methodologies for:
 Common SQA tools
 Documentation
 Process capability analysis
 Statistical process control
 Total Quality Management
 Continuous improvement
 Six Sigma

Financial measurements:
 Cost of Quality

Quality Philosophy:
 Prevention VS Detection

Course includes actual case studies participation and evaluation.


Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His
responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials,
Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and
Information Systems. International business experience spans nine countries in the Far
East, five countries in Europe, as well as Mexico and Canada.